We do hope that you are very happy with what you receive. If for some reason you are not completely satisfied with your purchase, we will gladly help you. For a full refund please contact us within 7 days of the date the merchandise was received. For store credit please contact us within 10 days of the date the merchandise was received.The item must be returned in new, unused condition in its original package, with a copy of your receipt. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. All returns must be approved by Day Moments. Before shipping your return, send us an email at email@example.com and let us know which item you are returning. We will issue a return authorization number which must be included in your return package. When returning an item, please retain any proof of postage from your shipper. We recommend tracking on all approved returns. Day Moments will not be responsible for any lost or stolen packages. All sale items are final sale.